Contact Us
Our support team answers booking questions, changes and cancellations seven days a week.
Customer support
Email: [email protected]. Phone: +34 881 141 250. WhatsApp: +34 660 114 259. Hours: Monday to Sunday, 09:30–17:30 CET. Please include your order reference in the first message so we can find your booking quickly.
Changes and cancellations
Free cancellation is available up to 24 hours before your selected visit time. To change a date or time, contact us as early as possible — availability at the basilica is limited and later slots may not exist.
Corrections and press
To report an error in a guide, or for press and partnership enquiries, use the same email address with 'Correction' or 'Press' in the subject line.
Postal address
Carrer de Mallorca, 401, 08013 Barcelona, Spain.